Commercial Account Associate



Commercial Account Associate Calgary, AB

Are you a driven and detail-oriented Commercial Insurance professional looking to make a significant impact on service strategy? Do you thrive in a fast-paced environment, managing competing priorities without compromising on service quality? If you are passionate about delivering exceptional client service and seeking a dynamic role with growth potential, we have the perfect opportunity for you!

Our client is seeking a Commercial Account Associate to support their busy team. The ideal candidate will have 2 years of Commercial insurance experience in a service environment, exposure to EPIC and a General Level 2 license (or working towards it).


  • Provide centralized administrative support to our production and service teams to ensure seamless execution of our service strategy.
  • Assist in managing workflow and prioritizing tasks to deliver consistent, high-quality results within scheduled timelines.
  • Collaborate with internal teams to ensure effective communication and smooth coordination of client projects.
  • Handle client inquiries and requests promptly and professionally, maintaining a strong focus on exceptional service delivery.
  • Assist in preparing and processing client documentation, ensuring accuracy and compliance with company policies.
  • Proactively identify areas for improvement in administrative processes to enhance overall efficiency and client satisfaction.


  • Minimum of 2 years of commercial insurance experience, preferably in a client-facing role.
  • Experience with EPIC
  • General Level 2 license or working towards it.
  • Strong organizational skills and exceptional attention to detail.
  • Excellent time management abilities to handle multiple tasks efficiently.
  • Exceptional written and verbal communication skills.
  • Proficient in using office software, including MS Word, Excel, and Outlook.
  • Demonstrated passion for delivering outstanding client service at all levels.
  • Ability to thrive in a collaborative team environment and adapt to changing priorities.

Our client offers:

  • Opportunities for skill development and career advancement.
  • Competitive compensation package and benefits.


Jenny Manuntag
| T: 780-900-8592 | E: |

Tagged as: Commercial Account Associate